Microsoft has added key Skype for Business features to Teams. These updates represent a similar, but separate product and feature set, designed to improve communications within Teams. While Microsoft has not implemented all of the new functions, the existing communications tools have a lot to offer. There are some neat new features! Microsoft says the Read more about Microsoft announces Teams/Skype Parity. Will they really be equal?[…]
With Skype for Business Cloud PBX, users can globally manage calls right within Office 365 and eliminate separate PBX systems for information workers. This provides users with access everywhere, so they can make, receive and transfer calls from mobile phones, tablets and PCs from nearly anywhere with Internet access. It also provides consolidated management, so Read more about Presentation: Cloud PBX with Office 365 – Seekonk, MA 3.8.17[…]
The challenges included: an unstable cloud-based email provider, multiple domains to be consolidated into a single o365 tenant, and DNS records hosted by multiple providers. In additional, there was geographic diversity with individual users spread out across the nation, each using different operating systems and email clients. The discovery process also uncovered several “mystery” mailboxes and a review of these allowed the team to eliminate them and save the agency from paying for them on an ongoing basis.