With Skype for Business Cloud PBX, users can globally manage calls right within Office 365 and eliminate separate PBX systems for information workers. This provides users with access everywhere, so they can make, receive and transfer calls from mobile phones, tablets and PCs from nearly anywhere with Internet access. It also provides consolidated management, Read more about Presentation: Cloud PBX with Office 365 – Seekonk, MA 3.8.17[…]
The challenges included: an unstable cloud-based email provider, multiple domains to be consolidated into a single o365 tenant, and DNS records hosted by multiple providers. In additional, there was geographic diversity with individual users spread out across the nation, each using different operating systems and email clients. The discovery process also uncovered several “mystery” mailboxes and a review of these allowed the team to eliminate them and save the agency from paying for them on an ongoing basis.